Support / Gridlock Escape

Need a hand with the escape?

Find quick answers, privacy controls and direct contact details for Gridlock Escape on iOS and Android.

Support options

01 / Email support

Report a problem

Include your device, operating system, app version and the steps that led to the issue. Add a screenshot when it helps explain what happened.

Email Gridlock Escape support

02 / Product information

Downloads and game details

Gridlock Escape is live on iOS and Android. The product page has gameplay details and official App Store and Google Play download links.

Visit the Gridlock Escape page

03 / Privacy

Review data handling

Learn how on-device game progress, age protections, Firebase Analytics and advertising are handled.

Read the privacy policy

FAQ / Quick answers

Gridlock Escape support FAQ.

Which platforms support Gridlock Escape?

Gridlock Escape is available now on iOS and Android. Visit the product page for the official App Store and Google Play download links.

Do I need an account to play?

No. Gridlock Escape does not require an account, and game progress is stored on your device.

How does analytics work?

Firebase Analytics runs automatically for players 16 and older and remains disabled for ages 13–15. The privacy policy explains the age protections and data handling.

How do I report a problem?

Email Nocturnal Devs with the device, operating system, app version, steps that led to the problem and a screenshot when helpful.

Still need help?

Tell us what happened.

Contact support